Emotional Intelligence 101

Author and Contributor

Mahmoud Montasser

EMINTL

Although we are in the 21 century, but most people still relate intelligence to academia, the power your brain has to process and remember information and your ability to draw conclusions from facts and data. But it is painfully obvious that there is much more to intelligence than just raw IQ.

What is EI?

“Emotional intelligence is referred to having the ability to recognise and understand emotions and their impact on behaviour and attitudes. Those who have a high degree of emotional intelligence are in tune with both their own emotions and the emotions of other people with whom they come in contact.”

Emotional Intelligence Is the Other Kind of Smart.

Back in 1995,when emotional intelligence was introduced to the public, it acted as the missing link in people with average IQs outperform those with the highest IQs 70% of the time. This changed many believes for so many people who had always assumed that IQ was the sole source of success.Now after 2 decades of research, emotional intelligence is now considered as the critical factor that sets star performers apart from the rest of the pack.

Emotional intelligence is the “something” in each of us that is a bit intangible. It affects how we manage behaviour, navigate social complexities, and make personal decisions that achieve positive results.

According to the Emotional and Social Competency Inventory published by the Hay Group, emotional intelligence is categorised in to 4 parts: Self-Awareness, Self-Management, Social Awareness, and Relationship Management.

Personal competence comprises your self-awareness and self-management skills, which focus more on you individually than on your interactions with other people. Personal competence is your ability to stay aware of your emotions and manage your behaviour and tendencies.

Social competence is made up of your social awareness and relationship management skills; social competence is your ability to understand other people’s moods, behaviour, and motives in order to respond effectively and improve the quality of your relationships.

Self-awareness is about knowing yourself and being able to assess your own emotions. When you are able to understand why you respond a certain way to a situation, you are then able to manage it better and avoid the stress and discomfort that comes with it. The other source of self-awareness is an understanding of the way others respond to you. This is a difficult skill to grow because we naturally tend to see what we want to see. But being aware of your impact on others allows you to better motivate and lead them, which is an indispensable trait of a successful leader.

Self-management is your ability to control impulsive feelings. It is your ability to adapt to changing situations while staying positive without reacting to them quickly. This is particularly important as an entrepreneur when you are constantly faced with new challenges. Managing your impulses is the only way to tackle challenges successfully and prevent yourself from feeling overwhelmed.

Social awareness is the ability to understand the needs and concerns of others. It requires a high level of empathy and will enable you to recognise power dynamics. People who are socially aware are able to relate to others and to draw them in. They know how to make every individual feel special, understood and respected.MAhm,

Finally, relationship management is the ability to nurture relationships and inspire people. It is the capacity to influence others and defuse conflicts. For this you need to have developed self-awareness, self-management and social awareness. This is the attribute that leaders most share. Inspiring others comes naturally to them and because people believe in these strong leaders, they are more likely to overcome challenges for them.

References:

http://www.entrepreneur.com/article/241998

http://www.forbes.com/sites/avidlarizadeh/2013/07/08/forget-business-school-why-an-emotional-education-is-indispensible/

http://www.forbes.com/sites/travisbradberry/2014/01/09/emotional-intelligence/

http://business.lovetoknow.com/wiki/What_is_the_Role_of_Emotional_Intelligence_in_Business_Today

https://hbr.org/2015/04/how-emotional-intelligence-became-a-key-leadership-skill

Picture Source: http://muslimvillage.com/2015/04/03/76970/18-signs-emotional-intelligence-high/

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